Hi there,

We're really excited to announce enhancements to our Supplier Request process will be available this coming Monday, 23rd Sept, in our demo and production environments.

If you haven't tried our Supplier Request process in the past, the feature allows buyers to ask to trade with a Supplier that they can't currently access. Each Community has flexibility with our Forms to determine what questions must be completed, and your Supplier Enablement teams have the ability to approve or decline each request. In some cases, the Supplier may already be available in your Community, but the specific Buyer does not belong to the right Buyer Group - you can update this as part of approving the request.

What's Changed?

Supplier Requests no longer need to be assigned to an individual user! Buyers don't need to struggle figuring out which Supplier Enablement team member to select.

Any user that you give the 'Supplier Request Administrator' role will have the ability to:

- Approve or decline any Supplier Request task. No more delays if a specific admin is away on leave!

- Review tasks in the regular Task Digest. If you haven't set this up, check out details here.

- Update Buyer Groups in case a Buyer needs different access.

- Review the history of who approved/declined each request and any comments they added.

When you onboard a new member of your Supplier Enablement team, we'll automatically assign any open Supplier Requests to them.

For end users, the process couldn't be simpler, just select Supplier Request from the Marketplace Dashboard and fill out the details in the form:

Supplier Requests can be enabled in the Administration module, so we encourage you to revisit this feature in Demo or reach out to our team with any questions!

What's Next

We've heard a lot of great feedback on the new Create Invoice screen and are making some further improvements to this screen! Our first version of AI data extraction is now working, and we're consistently scanning Invoice Dates and Invoice Numbers. We will have more to share soon on how to get your community using this scanning! 

Outside of invoicing, a large range of improvements are underway in our Expenses module, stay tuned for more details.